Try our AI WhatsApp demo — Send "Hello" to : WhatsApp Line 1: +603-2780 3801 WhatsApp Line 2: +6016 450 2380
Sales enquiry Support
Cloud Queue Management System

Queue Management,
Fully in the Cloud

Customers scan a QR code and join your queue from their browser — number shown on your TV display screen with sound alert. No WhatsApp needed, no hardware, no installation.

100% cloud-hosted
No local server
Same portal as WhatsApp QMS
No WhatsApp needed
Try Free Demo Contact Us
0
Hardware Needed
0
Software to Install
24h
To Go Live
∞
Queue Types
Cloud QMS Web Portal Malaysia
Cloud-Hosted Portal
No WhatsApp required

What is Cloud QMS?

Same Powerful Portal — Without WhatsApp

Cloud QMS uses the exact same web portal as WhatsApp QMS. The only difference: notifications are shown on the in-room TV display screen — not sent via WhatsApp.

Cloud QMS
This product — TV display notification
Lower cost
  • QR code → customer joins queue via browser
  • Number shown on TV display with sound alert
  • No WABA / WhatsApp API registration needed
  • Lower monthly cost — no per-message fees
  • Works for customers without WhatsApp
  • Cloud-hosted — manage from any browser, anywhere
WhatsApp QMS
WhatsApp notifications — customer waits anywhere
  • QR code → instant WhatsApp ticket sent to customer
  • Customer notified via WhatsApp when turn is called
  • Customer can leave and wait anywhere remotely
  • Automatic customer phone number database built
  • WhatsApp recall if customer misses their turn

How it works

Cloud QMS — 4 Simple Steps

1

Customer Scans QR Code

Scan your unique QR code. The queue request page opens instantly in the browser — no app, no login.

2

Fills in Details

Enter name, select service type and pax count, complete the security code. Queue number assigned immediately.

3

Waits for TV Display

Queue number shown on the TV display screen in the waiting area with sound alert when their turn approaches.

4

Staff Calls from Portal

Staff click NEXT in the web portal — display screen updates immediately with sound. Customer walks up.

Queue Request Page
QR Page

Queue Request Page

Customer opens this after scanning QR — selects service, enters details, gets queue number.

Queue Control Panel
Queue Control

Queue Control Panel

Staff click NEXT — TV display updates instantly with sound alert.

TV Display Screen
TV Display

TV Display Screen

Large-screen display shows currently-serving number. Sound alert when number is called.

Live Dashboard
Dashboard

Live Dashboard

Real-time queue stats, trend charts, and service performance metrics.

Full feature set

Everything Included — Same Portal as WhatsApp QMS

QR Code Queue

Unique QR codes per location and service type. Customers scan with any phone — no app needed, no login.

TV Display Screen

Browser-based display runs on any TV or monitor. Shows currently-serving number with sound alert. No hardware needed.

KPI Analytics

Total requests, wait times, peak hours, and service efficiency — live data and historical trends.

Unlimited Counters

Create as many service types and counters as you need. Separate queues for different departments.

Role-Based Access

Admin, manager, and counter staff roles. Each sees only what they need. Unlimited staff accounts.

Control Buttons

NEXT, SKIP, RECALL, CUT (priority), PUSH (transfer). Full queue management from any browser.

Queue History

Full audit trail. Export to Excel. Calendar view of queue volume by day, week, or month.

Feedback Collection

Post-service feedback shown on screen or via follow-up. Track satisfaction per service type.

100% Cloud-Hosted

No local server, no hardware, no IT team needed. Access your portal from any browser, any device.

Pricing

Simple, Transparent Pricing

No hidden costs. No per-message charges. Lower total monthly cost than WhatsApp QMS.

Cloud QMS
RM599
One-time setup fee — includes full system setup & staff training
RM 200 / monthSubscription — unlimited queue tickets, full portal access
• No WhatsApp message charges
• Lower total monthly cost than WhatsApp QMS
• Volume discounts for multiple locations
• 30-day satisfaction guarantee
• Cancel anytime with 30 days notice
Get started WhatsApp QMS instead
What's included
  • QR code queue system
  • TV display screen (browser-based)
  • Live dashboard + KPI analytics
  • Unlimited counters & service types
  • Unlimited staff accounts
  • Queue history + export to Excel
  • Feedback collection
  • NEXT, SKIP, RECALL, CUT, PUSH controls
  • Full setup & staff training

Ready to go paperless with Cloud QMS?

Contact us for a free live demo. See the full portal in action — queue control, TV display, and KPI analytics.

Get free demo Need WhatsApp QMS? User guide