Malaysia's #1 WhatsApp Queue System

Let Customers Queue via
WhatsApp — From Anywhere

Customers scan your QR code, receive an instant WhatsApp queue ticket, and wait comfortably anywhere — no crowding, no app download, no frustration.

No app download needed

Setup in 24 hours

500+ businesses in Malaysia

Get Free Demo See How It Works

4.9★

Rating

500+

Businesses

RM599

Setup fee

24h

To go live

WhatsApp Queue Management System Malaysia — Admin Portal

WhatsApp notification sent ✓

Simple process

How WhatsApp Queue Works — 4 Simple Steps

From QR code to served customer — fully automated, zero paper tickets, works on any smartphone.

Customer Scans QR Code

Scan your unique QR code with any phone camera — no app download, no account registration needed.

Gets WhatsApp Ticket

Instant WhatsApp message with queue number, current wait, and estimated time. Customer can wait anywhere.

Receives Call Alert

Staff press NEXT — customer receives WhatsApp alert with counter number. No physical waiting in line.

Customer Walks Up

Customer presents their queue number at the counter. Served. Feedback collection optional.

QR Scan Page

Queue Request Page

Customer opens this page after scanning QR — selects service type, enters name and phone number.

WA Ticket

WhatsApp Ticket

Instant WhatsApp message with queue number, current serving, and estimated wait time.

Admin Control

Queue Control Panel

Staff press NEXT — WhatsApp notification sent automatically with counter number.

WA Notification

Call Notification

Customer's phone receives WhatsApp: "Your number has been called at Counter 2."

Queue control

Powerful Counter Staff Controls

The main screen for counter staff. One click calls the next customer and sends their WhatsApp notification automatically.

Call next customer + auto-send WhatsApp with counter number

SKIP

Mark absent customers as skipped — keeps queue moving

RECALL

Re-send WhatsApp to a customer who missed their call

CUT

Priority serving — insert VIP customer to front of queue

PUSH

Transfer customer to another department — same ticket number

Full feature set

Everything Included

QR Code Queue

Unique QR codes per location and service type. Print at A4 size. Customers scan with any phone camera — no app needed.

WhatsApp Notifications

Instant ticket + call alert via WhatsApp. WABA registration handled by our team. RM 0.16 per message.

Live KPI Analytics

Total requests, wait times, peak hours, service efficiency, and customer satisfaction trends — all live.

Customer Database

Every customer who joins the queue is automatically captured — name, phone number, service type, timestamps.

Multi-Counter Support

Unlimited service types and counters. Separate queues for different departments or service categories.

Role-Based Access

Admin, manager, and counter staff roles. Each sees only what they need. Unlimited staff accounts included.

Optional TV Display

Browser-based TV display shows currently-serving number with sound alert — supplementary to WhatsApp.

Feedback Collection

Post-service feedback via WhatsApp. Track satisfaction scores per service type and counter over time.

Queue History

Full audit trail of every ticket. Export to Excel. View calendar of queue volume by day/week/month.

Pricing

Simple, Transparent Pricing

No hidden costs. No long-term lock-in. Setup fee covers full configuration and staff training.

WhatsApp QMS

^RM599

One-time setup fee — includes full system setup & staff training

RM 100 / month + RM 0.16 per WhatsApp message Based on actual usage only

• Estimated monthly message cost: ~RM 16 (100 customers/day)
• WABA registration handled by our team
• 30-day satisfaction guarantee
• Cancel anytime with 30 days notice

Get started Compare Cloud QMS

What's included

QR code queue system
WhatsApp ticket + call notification
Live dashboard + KPI analytics
Unlimited counters & service types
Unlimited staff accounts
Customer phone database
Queue history + export
Feedback collection
TV display screen (optional)
Full setup & staff training

Let Customers Queue viaWhatsApp — From Anywhere